Wednesday, March 20, 2013

Oracle Jinitiator client issues on Windows 7 x64

Ran across a strange issue with Oracle access that requires a certain version of the Jinitiator be installed, then a special version of jvm.dll has to be copied into the correct folder on Windows 7 x64 clients.

Oracle or the Jinitiator control panel applet would hang, and not properly update when changes were made.  These were the troubleshooting steps performed:


  1. Perform Jinitiator fix by copying jvm.dll to the appropriate Jinitiator directory.
  2. Perform Internet Explorer settings reset
    1. Delete cache and other data
    2. Verify no proxy is configured
    3. Reset SSL
    4. Reset Zone/site settings to default
    5. Restart IE
  3. Remove Java and Jinitiator, reinstall by logging back in to Oracle.  Perform jvm.dll fix by copying once again to the appropriate directory.
  4. Add the following to the Jinitiator settings in the control panel applet
    1. -Dsun.java2d.noddraw=true
Finally, after locating this post on the Wichita Computer Guy blog which referenced Direct Draw in Windows 7, the Intel 3000 graphics driver was about 12 months out of date.  This issue was resolved by updating the video drivers to the latest available from the manufacturer website.

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